Author: Jessica Taylor

What is Facilities Management? – Hard FM vs Soft FM

Facilities Management Definition “An organisational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.”         The British Institute of Facilities Management (BIFM) ISO 41011:2017 Quite simply facilities management is the management and maintenance of commercial buildings, encompassing everything required to keep people alive and safe. It can include everything from building maintenance to catering and vending services. Facilities Management (FM) is split into two areas: Hard FM and Soft FM. Hard FM refers to physical structures like plumbing and...

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Salvation Army Building Project

The Customer The Salvation Army are a Christian denominational church and international charitable organisation present in 127 countries. The Salvation Army run charity shops, operate shelters for the homeless, provide personal hygiene relief and humanitarian aid to developing countries. The Challenge The Salvation Army required a complete building refurbishment & extension in Harpenden to create a fantastic multi-use community centre. As they operate as a non-profit organisation, efficiencies were key to ensure budgets were adhered to. From design, to procurement, to construction Premier Support Services worked very closely with our clients to ensure we could Make a Difference. The Result We began with a partial demolition of the existing hall and a number of structural alterations to the internal & external facade, including construction and installation of  beam & block flooring. Inside the building, partitions were built to break the space up into a worship hall, fully equipped commercial kitchen, toilets and 3 multi-use halls. We removed all existing mechanical & electrical components and installed a new twin boiler heating system, bespoke toilet solution and new drainage system. We designed & installed all new electrical features including LED lighting, feature lighting and emergency lighting. A new curved entrance lobby was constructed, with a wrap around glass frontage to optimise natural lighting. To cater to the clients requirements, we installed DDA approved disabled access & facilities, including a platform lift,...

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New Central London Office

We are delighted to announce that we have recently moved into a brand new office in central London! All staff previously based in our Slough branch have relocated with us and are settling into their new home very well! Our local council for the Hammersmith & Fulham are are striving to be the best borough to do business in Europe! Read more about it here. If you’re in the area – pop in and say hello! Our new address is: 5 The Lanchesters 162-166 Fulham Palace Road London W6 9ER Tel: 0203 434 1818 If you have recently moved...

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Premier Support Services – Our Core Values & Beliefs

Last month Premier Support Services officially launched our Core Values at a Culture & Identity Workshop! We recognised that Premier Support Services was formed on the basis of 4 core values – Passion Professionalism Community Dedication Amazingly, 30 years later these 4 principles are still at the heart of everything we do and encompasses everything that our Premier People stand for. We decided to take these ‘unwritten values’ and share them with each of our employees at an exciting event held at Aston Villa Football Club (much to the dismay of the non Villa supporters!!). Each of our 4...

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