Facilities Management in Birmingham
One provider for building maintenance, cleaning, security and grounds across your Birmingham sites.
Premier Support Services is the integrated facilities management company Birmingham businesses use to remove the complexity of managing multiple trades.
Your Facilities Management Company in Birmingham
Managing a commercial building or multi-site estate in Birmingham means dealing with overlapping compliance deadlines, reactive maintenance callouts, cleaning contracts, security rosters and grounds schedules, often across different suppliers with no single point of accountability.
Premier Support Services acts as a single managed facilities management company in Birmingham and the West Midlands, consolidating all of that under one contract.
The service is available across the whole city, including corporate buildings in Snow Hill and Colmore, creative studios and offices in Digbeth, medical premises, schools and industrial estates from Aston to Kings Norton. We also cover the wider West Midlands conurbation, including Solihull, Wolverhampton, Coventry, Dudley, Walsall, West Bromwich, and Sutton Coldfield.
Premier support services have managed estates throughout the West Midlands since 1989, with experienced teams and local knowledge you can depend on.
Our Birmingham Facilities Management Services
Hard Facilities Management
Maintaining physical building infrastructure in line with statutory regulations and business goals.
Planned preventative maintenance (PPM)
Scheduled across mechanical, electrical and fabric assets
Reactive and emergency repairs
24/7 help desk and rapid callout across Birmingham sites
Mechanical and electrical (M&E)
Qualified engineers for plant, equipment and building systems
HVAC
Installation, service and maintenance by F-Gas certified engineers
Building fabric and repairs
Joinery, plastering, decoration and minor works
Refurbishment and dilapidations
Office fit-outs and end-of-lease works
Statutory requirements
Fire safety, electrical (EICR), water hygiene/Legionella, gas safety
Soft Facilities Management
Building services and environmental management.
Commercial cleaning
Covering daily cleaning tasks in kitchen and washroom areas, periodic cleaning such as floor care, and specialist cleans for equipment and sterile areas.
Industrial Cleaning
Specialist cleaning for factories, warehouses and production environments, with periodic deep cleans, high-level and shutdown cleans.
Manned security, CCTV and access control
SIA-licensed security personnel with static guarding or mobile patrols, as well as access systems and CCTV monitoring to secure your sites at all times.
Grounds maintenance
Landscaping, lawn care and seasonal works, including hedge-trimming, maintaining paved areas and safety measures during icy weather.
Pest control
Reactive pest control services to quickly eliminate infestations such as wasps, rodents and other pests.
Waste management
Managing general waste and recycling with outdoor storage collection, as well as hazardous waste for any chemical spills or regular biowaste disposals.
Handyman and fabric maintenance
Licensed and vetted operatives on hand for any minor repairs, as well as scheduled maintenance to reduce downtime.
After Builders Cleaning
Post-construction builders’ and sparkle cleans to prepare new spaces for handover and snag inspections, removing adhesive residue, plaster splatter and construction dust.
One Provider for All Your Birmingham Sites
Premier Support Services delivers both hard and soft facilities management in-house, directly staffed and accountable. The contract manager responsible for your cleaning programme is the same person overseeing your PPM schedule and your reactive callout log.
For multi-site Birmingham clients this means one contract, one invoice, one SLA, one escalation route, and consistent standards across buildings.
Sectors We Support in Birmingham
Integrated FM services support a wide range of sectors across Birmingham and the West Midlands.
How We Do It
Our FM service is built to take pressure off your facilities managers, covering both your hard and soft FM requirements and liaising with approved partners on your behalf.
Every Birmingham Facilities Management client has a named contract manager who owns the full contract scope and is reachable directly, reducing admin time spent chasing multiple contractors.
Mechanical, electrical and fabric works are carried out by licensed engineers, vetted and directly employed in-house.
Premier Support Services are accredited by SafeContractor, CHAS, ConstructionLine and Cyber Essentials, working to ISO 9001 standards across all facilities management services in Birmingham.
Keeping Your Building up to Standard
Premier Support Services manages fire risk assessments, regular equipment checks and periodic fixed-wire testing (EICR), as well as water hygiene, Legionella risk assessment and control.
Your client portal contains all real-time job tracking and reporting, and our help desk logs, tracks and resolves reactive callouts against agreed standards, so you can trace every ticket and access records for insurers, landlords or inspections. It also holds your estate’s PPM calendar, to SFG20 industry guidance, and alerts contract managers to upcoming deadlines. PPM schedules are aligned.
Book a Facilities Management Review in Birmingham
Step 1
Request a callback from the Birmingham team.
Step 2
Our team will be in touch to arrange a site survey meeting, which can be on site or over video call.
Step 3
You receive a written, itemised quotation, scoped to your site.
Step 4
On sign-off, a mobilisation plan is prepared covering start dates, staffing, and scheduling.
How Much Does Facilities Management Cost in Birmingham?
Integrated FM contracts are priced on scope, site count, and the balance of planned and reactive works. The more service lines consolidated under one contract, the better the value: management, mobilisation, and procurement costs are shared across the programme rather than duplicated across multiple suppliers.
On longer agreements, subcontractor rates can be fixed, and your team gains a stable cost base to plan against year on year. Premier Support Services also manages supplier procurement on your behalf. The longer the relationship, the better placed the account team is to negotiate on your behalf and anticipate your needs.
Asset lifecycle management
For clients on full TFM contracts, Premier Support Services tracks every major asset on site against its expected lifespan. Your account manager can flag replacement costs in advance, model repair against replacement, and help you schedule capital expenditure around your budget cycle rather than around equipment failures.
Over time, this turns a reactive cost centre into a manageable programme.
Trusted to Manage Birmingham Buildings
"Premier were an outstanding Sub-Contractor to use on one of my most recent projects in Birmingham. They provided a well-priced service on The Square Project of 440 Apartments. The service was efficient, hard working and most importantly reliable! Premier went the extra mile when supplying labour and being available at short notice, I would definitely recommend them to any contractor who wants a robust and excellent service ready for a project handover."
Harrison Moncrieffe
Graduate Cost Manager, RG Group"Ultimately, Premier were awarded the contract based on the nature of their response being reflective of the intended level of service"
Kiran Seeley
Procurement Manager, Arden University"Premier Support Services, and their Head of Security Tom Dickinson, have been working with us for a few years now, providing attentive and proactive support even in challenging situations. Security is an industry that is only as good as the people in it, and we have been lucky to be able to count on Tom and his team."
Security - Energy Sector
Head of UK Facilities and Securities, Energy Sector Client"The service of works has been excellent throughout."
Niall McElhatton
Graduate Quantity Surveyor, McLaughlin & Harvey"I have had the pleasure of Premier Support Services providing my security services on site for the past 18 months. Any issues always been resolved efficiently and with a great deal of professionalism. I would highly recommend this company as a best - in - class provider of manned guarding security services. "
Martin Parry
Building Manager, SavillsOur Birmingham FM Team
Premier Support Services
12-16 Bromley Street, Birmingham, B9 4AN
Birmingham buildings management under one trusted provider.
Book a call and get a site review this week.
Facilities Management Birmingham: FAQs
Premier Support Services covers Birmingham city centre and the wider West Midlands, including Colmore Business District, Jewellery Quarter, Digbeth, Edgbaston, Aston, Erdington, Kings Norton, Selly Oak and surrounding areas. We also cover the wider West Midlands conurbation, including Solihull, Wolverhampton, Coventry, Dudley, Walsall, West Bromwich, and Sutton Coldfield.
Multi-site clients with properties across the West Midlands can consolidate under one Premier Support Services contract.
Yes. Premier Support Services manages PPM schedules aligned to SFG20 guidance, covering all mechanical, electrical and fabric assets. Reactive and emergency maintenance is handled through the 24/7 help desk. Most clients run both under one contract, with PPM reducing the volume and cost of reactive callouts over time.
Premier Support Services operates a 24/7 help desk for reactive callouts. Response times are agreed in the contract SLA by priority category: emergency responses typically within two to four hours; urgent but non-emergency within 24 hours; standard within an agreed timeframe. All jobs are logged and tracked through the client portal.
Premier Support Services holds SafeContractor, CHAS, Constructionline and ISO 9001 accreditations. All contracts are backed by full public liability and employers’ liability insurance. Copies of certificates are available on request for procurement, compliance or landlord purposes.
Yes. Multi-site FM contracts are standard. Clients with buildings across Birmingham and the wider West Midlands can consolidate all sites under one contract, one contract manager and one invoice, with consistent SLAs across the estate.