Premier Support Services provides commercial cleaning across Birmingham and the surrounding West Midlands. A managed cleaning contract that works around your hours, with vetted cleaning staff.
Premier Support Services provides commercial cleaning to clients throughout the city, with local teams providing site visits, account reviews, and reactive cover. For sites of any size, including corporate highrises in Colmore Row, retail units in the Bullring, or multi-site estates spanning from Aston to Selly Oak.
Our contract is written to serve your site and business. Early, late and split shifts help our cleaning schedules fit around your hours. With more than 30 years operational history as commercial cleaners in Birmingham, our insurance and infrastructure support us to service sites of any size, with relief teams and local supervisors keeping you covered.
Speak to the Birmingham team today.
Core tasks on every commercial contract.
Premier Support Services serves commercial and public sector environments across Birmingham. We scope contracts according to sector and work to BICSc standards.
Multi-tenanted buildings and co-working spaces
Clinical hygiene standards and infection control protocols
Schools, academies and further education campuses
Shops, showrooms and customer-facing units
Hotels, serviced apartments and leisure venues
Clear communication and hands-on local support keep the service running smoothly. Every Birmingham client has a dedicated contract manager, a single point of contact supported by mobile supervisors and relief teams, so cover is always arranged.
All cleaners are vetted and trained, with site-specific inductions, safety training, and ongoing development to make sure our service fits your premises. Scheduling is tailored to your operations, with early morning, evening, weekend and daytime cleaning decided with you during onboarding.
"I have had the pleasure of Premier Support Services providing my security services on site for the past 18 months. Any issues always been resolved efficiently and with a great deal of professionalism. I would highly recommend this company as a best - in - class provider of manned guarding security services. "

Martin Parry
Building Manager, Savills"Premier were an outstanding Sub-Contractor to use on one of my most recent projects in Birmingham. They provided a well-priced service on The Square Project of 440 Apartments. The service was efficient, hard working and most importantly reliable! Premier went the extra mile when supplying labour and being available at short notice, I would definitely recommend them to any contractor who wants a robust and excellent service ready for a project handover."

Harrison Moncrieffe
Graduate Cost Manager, RG Group"The service of works has been excellent throughout."

Niall McElhatton
Graduate Quantity Surveyor, McLaughlin & Harvey"We have partnered with PSS to provide security at our building and security protection to the high-level speakers we hosts at Chatham House, including Heads of States, ministers and diplomats. The security team consistently deliver an outstanding and professional service"

Rhona Moir
Head of Facilites, Chatham House"Premier Support Services, and their Head of Security Tom Dickinson, have been working with us for a few years now, providing attentive and proactive support even in challenging situations. Security is an industry that is only as good as the people in it, and we have been lucky to be able to count on Tom and his team."

Security - Energy Sector
Head of UK Facilities and Securities, Energy Sector Client"Ultimately, Premier were awarded the contract based on the nature of their response being reflective of the intended level of service"

Kiran Seeley
Procurement Manager, Arden UniversityYour proposal figure depends on several variables:
A single-office clean will cost considerably less than a multi-floor, multi-site programme.
The most reliable way to get an accurate idea of cost is with a site survey, during which a Premier Support Services operations manager assesses the premises, agrees a scope, and produces a written specification and quote.
Request a callback from the Birmingham team.
Our team will be in touch to arrange a site survey meeting, which can be on site or over video call.
You receive a written, itemised quotation, scoped to your site.
On sign-off, a mobilisation plan is prepared covering start dates, staffing, and scheduling.
12-16 Bromley Street, Birmingham, B9 4AN
birmingham@premiersupportservices.co.uk
Office Hours: Monday to Friday, 8am-6pm.
Out-of-hours and weekend cleaning available by arrangement.
Book a call and get a site survey within the week.
Premier Support Services covers Birmingham city centre and all surrounding areas, including Colmore Business District, Jewellery Quarter, Digbeth, Edgbaston, Aston, Selly Oak, Erdington. We also cover the wider West Midlands conurbation, including Solihull, Wolverhampton, Coventry, Dudley, Walsall, West Bromwich, and Sutton Coldfield.
To check whether we cover your postcode, call the Birmingham office directly.
All Premier Support Services operatives are identity-verified and employment-history-screened before they start. DBS checks are carried out for any role that requires them, including contracts with schools, healthcare premises, or sites with access to sensitive areas.
Cleaning equipment and materials form part of your contract with us. Many of our customers also have us manage their consumables, which minimises hassle of juggling multiple suppliers and gives you competitive pricing as you benefit from our buying power.
Premier Support Services are committed to ethical sourcing and sustainable consumables.
Our partnerships with INPACS and SMETA-audited suppliers ensures quality, reliability, and reduced environmental impact across all product lines.
We also source chemical-free and waterless options for consumables, such as Soap₂o, the world’s first dissolvable hand soap, for facilities and washrooms, helping our clients reduce single-use plastic and transport emissions.
Yes. Premier Support Services provides one-off deep cleans alongside ongoing contracts. These can be scheduled periodically alongside a regular programme or arranged as a standalone service.
TUPE (Transfer of Undertakings (Protection of Employment) Regulations 2006) protects the employment rights of staff when a service changes hands. In a commercial cleaning context, it applies when you switch from one cleaning contractor to another and the outgoing contractor’s cleaning staff have been assigned to your site.
Where TUPE applies, those operatives transfer to our contract on their existing terms and conditions. Premier Support Services manages the transfer process, including liaison with the outgoing contractor, employment verification, and compliance with notification requirements.
If you are putting a cleaning contract out to tender for the first time, TUPE is unlikely to apply. If you are switching providers, contact the Birmingham team and they will confirm whether a TUPE transfer is involved and what the process looks like for your site.
