Looking after a commercial building or a multi-site estate in Leeds usually means holding several plates at once: compliance deadlines, reactive callouts, cleaning contracts, security cover and grounds schedules, often spread across suppliers who each own only their slice.

Premier Support Services draws all of those services into one managed contract, working as a single facilities management company for Leeds and West Yorkshire.

Premier Support Services has managed estates across Yorkshire for over 20 years, backed by experienced teams and local knowledge you can rely on.

 

Hard and soft facilities management are both delivered in-house, directly staffed and fully accountable. The contract manager running your cleaning programme also keeps an eye on your PPM schedule and your reactive callout log.

For multi-site Leeds clients, that means one contract, one invoice, one SLA, one escalation route and a consistent standard across every building.

The service is built to take load off your facilities team, covering hard and soft FM together and dealing with approved partners for you.

Every Leeds client works with a named contract manager who owns the full scope and answers directly, so less time goes on chasing separate contractors.

Licensed engineers, vetted and employed in-house, carry out the mechanical, electrical and fabric work.

Premier Support Services holds SafeContractor, CHAS, Constructionline and Cyber Essentials accreditation, and works to ISO 9001 standards across every facilities management service in Leeds.

Premier Support Services arranges fire risk assessments, regular equipment inspections and periodic fixed-wire testing (EICR), together with water hygiene and Legionella assessment and control.

Through the client portal you get real-time job tracking and reporting, while the help desk logs, tracks and closes reactive callouts against agreed standards. Every ticket is traceable and records are ready for insurers, landlords or inspections. The portal also holds your estate’s PPM calendar, aligned to SFG20 guidance, and prompts contract managers ahead of upcoming deadlines.

Integrated FM contracts are priced on scope, the number of sites and the mix of planned and reactive work. The more service lines you consolidate under one contract, the better the value, because management, mobilisation and procurement costs are shared across the programme instead of duplicated across suppliers.

On longer agreements, subcontractor rates can be fixed, giving your team a stable cost base to plan against from year to year. Supplier procurement is handled for you, and the longer the relationship runs, the better the account team can negotiate rates and anticipate what the estate needs.

Asset lifecycle management

For clients on TFM contracts (Total Facilities Management), every major asset on site is tracked against its expected lifespan.

Your account manager can flag replacement costs early and compare repair against replacement, helping you plan capital spend around your budget cycle rather than around equipment failures. Over time, that turns a reactive cost centre into a manageable programme.