Running a commercial building or a multi-site estate in Nottingham tends to mean managing compliance deadlines, reactive callouts, cleaning contracts, security rosters and grounds work all at once, usually through suppliers who each answer for only one part.

Premier Support Services brings every service line into one managed contract, acting as a single facilities management company for Nottingham and the East Midlands.

Cover extends across the city, from offices in the Lace Market and city centre to units in Sneinton, Radford, Bulwell and Colwick and premises around Beeston and the NG2 Business Park. The service also reaches the wider East Midlands, including Derby, Mansfield, Loughborough, Newark, Long Eaton, West Bridgford and Arnold.

Premier Support Services has managed estates across the East Midlands since 1989, backed by experienced teams and local knowledge you can rely on.

Hard and soft facilities management are both delivered in-house, directly staffed and fully accountable. The contract manager who runs your cleaning programme also oversees your PPM schedule and your reactive callout log.

For multi-site Nottingham clients, that means one contract, one invoice, one SLA and one escalation route, with the same standards applied to every building.

The service is built to take pressure off your facilities team, covering hard and soft FM together and handling approved partners on your behalf.

Every Nottingham client works with a named contract manager who owns the full scope and answers directly, cutting the admin lost to chasing separate contractors.

Licensed engineers, vetted and employed in-house, carry out the mechanical, electrical and fabric work.

Premier Support Services holds SafeContractor, CHAS, Constructionline and Cyber Essentials accreditation, and works to ISO 9001 standards across every facilities management service in Nottingham.

Premier Support Services arranges fire risk assessments, regular equipment inspections and periodic fixed-wire testing (EICR), as well as water hygiene and Legionella assessment and control.

The client portal gives you real-time job tracking and reporting, while the help desk logs, tracks and closes reactive callouts against agreed standards. Every ticket is traceable and records are ready for insurers, landlords or inspections. The portal also holds your estate’s PPM calendar, aligned to SFG20 guidance, and prompts contract managers ahead of upcoming deadlines.

Integrated FM contracts are priced on scope, the number of sites and the mix of planned and reactive work. The more service lines you bring under one contract, the better the value, because management, mobilisation and procurement costs are shared across the programme instead of repeated with every supplier.

On longer agreements, subcontractor rates can be fixed, giving your team a stable cost base to plan against from year to year. Supplier procurement is handled for you, and the longer the relationship runs, the better the account team can negotiate rates and anticipate what the estate needs.

Asset lifecycle management

For clients on TFM contracts (Total Facilities Management), every major asset on site is tracked against its expected lifespan.

Your account manager can flag replacement costs early and weigh repair against replacement, helping you plan capital spend around your budget cycle rather than around equipment failures.

Over time, that turns a reactive cost centre into a manageable programme.