Premier Support Services is delighted to announce the successful mobilisation of eight residential developments with Grainger, the UK’s largest listed residential landlord, commencing 8 June 2026.
Each development is unique, comprising high-quality, professionally managed apartment buildings across multiple locations. This mobilisation marks the beginning of a strong partnership focused on delivering consistent, high standards across Grainger’s portfolio.
The transition was carefully planned and delivered through a structured mobilisation programme, covering operational setup, systems integration, compliance, and workforce onboarding. A key milestone was the successful TUPE transfer of all on-site operatives into Premier, ensuring continuity of service from day one.
To mark the go-live, site visits were carried out across all developments. Premier’s CEO and Managing Director visited the Sheffield sites, with additional locations supported by senior operational leaders, ensuring teams were welcomed, supported, and fully embedded from the outset.
“I had an amazing day spent mobilising several prestigious new sites for our amazing new client Grainger, and I am so pleased that the transition went smoothly. Well done to the whole team.”
(Nadia Heath – Head of Operations, North)
All transferring colleagues have been inducted through Premier’s Training Academy, providing a structured introduction to our standards, processes, and ways of working. As part of this, operatives will receive tailored training content developed specifically for Grainger’s buildings, helping to ensure consistency, safety, and service quality across the portfolio.
Behind the scenes, the mobilisation included:
- Establishing clear communication and escalation routes
- Setting up systems, schedules, and payroll integration
- Coordinating suppliers, equipment, and consumables across sites
- Delivering site-specific inductions, training matrices, and compliance documentation
- Launching digital tools and platforms to support ongoing service delivery
This structured approach enabled a smooth and coordinated go-live across all eight developments.
“We’re incredibly proud to have successfully mobilised these eight developments with Grainger. From the outset, there has been a strong alignment in standards and expectations, and that has been key to delivering a smooth transition.
Our focus has been on putting the right foundations in place—supporting our people, embedding consistent processes, and ensuring every site is set up for success from day one.
We’re excited to be working alongside Grainger and look forward to developing this partnership further in the months ahead.”
(Zoe Tunstall – Managing Director)
Alex Taylor
Project Manager