Premier Support Services supplies washroom and hygiene services for Birmingham businesses, from feminine hygiene units to hand dryers, dispensers and consumables, supplied as part of a commercial cleaning contract.
Our washroom and hygiene services provide units, waste disposal and consumables such as soap, paper towels and sanitary products. Stock levels are checked regularly to provide a comfortable experience for all users.
Washroom needs vary by sector, so servicing is scheduled around each site. Out of hours servicing is available.
At every visit, soap dispensers, hand towels, toilet paper and other washroom consumables are restocked as needed. Sanitary product dispensers are refilled, and bins are emptied, bringing every washroom on site back to a hygienic and comfortable condition for all users.
Staff report any faults or damage for contract managers to address quickly. Reporting, records and schedules are available on the Client Hub.
"Premier were an outstanding Sub-Contractor to use on one of my most recent projects in Birmingham. They provided a well-priced service on The Square Project of 440 Apartments. The service was efficient, hard working and most importantly reliable! Premier went the extra mile when supplying labour and being available at short notice, I would definitely recommend them to any contractor who wants a robust and excellent service ready for a project handover."

Harrison Moncrieffe
Graduate Cost Manager, RG Group"Ultimately, Premier were awarded the contract based on the nature of their response being reflective of the intended level of service"

Kiran Seeley
Procurement Manager, Arden University"The service of works has been excellent throughout."

Niall McElhatton
Graduate Quantity Surveyor, McLaughlin & Harvey"We have partnered with PSS to provide security at our building and security protection to the high-level speakers we hosts at Chatham House, including Heads of States, ministers and diplomats. The security team consistently deliver an outstanding and professional service"

Rhona Moir
Head of Facilites, Chatham House"Premier Support Services, and their Head of Security Tom Dickinson, have been working with us for a few years now, providing attentive and proactive support even in challenging situations. Security is an industry that is only as good as the people in it, and we have been lucky to be able to count on Tom and his team."

Security - Energy Sector
Head of UK Facilities and Securities, Energy Sector ClientPremier washroom services help employers meet their duty to provide adequate sanitary conveniences and washing facilities for staff.
Sanitary waste is collected and disposed of alongside other commercial waste, with collections scheduled so bins never run to capacity between visits. Consumables are stocked to the same standard, so that nothing runs out before the next check.
Visit frequency is agreed based on head count and washroom footfall, with adjustments available during peak seasons.
Cost is quoted against the washroom and its footfall rather than as a flat rate, since a single-cubicle office washroom and a high-footfall hospitality site need very different support.
Factors include:
Cover extends across Birmingham city centre and the surrounding business districts, including the Colmore Business District, the Jewellery Quarter and Digbeth, taking in offices, retail units and hospitality sites alike.
The service also covers the wider West Midlands conurbation, including Oldbury, Wolverhampton and Coventry.
12-16 Bromley Street, Birmingham, B9 4AN
info@premiersupportservices.co.uk
Office Hours: Monday to Friday, 8am–6pm. Out-of-hours and weekend cleaning available by arrangement.
Sanitary bins are supplied and collected on an agreed schedule, depending on the washroom size and frequency of use, with collections timed so bins are emptied before they reach capacity.
Yes. Frequency is set at the site survey and can be adjusted as footfall or occupancy changes, without renegotiating the whole contract.
Setup follows the site survey, with installation and the first service scheduled once the quotation is agreed, and the same operatives assigned to the site going forward where possible.
Units, consumables and servicing are scoped together at the survey, covering sanitary product dispensers, hand dryers, soap dispensers and air fresheners as needed. Stock levels checked at every visit.
